Fonolo: Skip the Phone Menus
Hate listening through dozens of phone menus (dial 1 for sales, dial two for customer service, etc.)? Fonolo is banking on it. A new free service created by Shai Berger, Fonolo has indexed the phone menus of hundreds of companies and lets you skip to exactly the part of the menu you need, saving a lot of time.
According to the company website, all you have to do is, “Pick the company you need, scan through their phone menu visually, then just click the spot you need to call. fonolo will automatically dial, navigate their menu and then dial your phone. When you answer, you will be connected to the right spot in the menu. We call that “Deep Dialing”.”
The service also lets you maintain a history of all calls made and take notes on calls if needed.
While I don’t have to navigate through phone trees often, the service is free and takes five minutes to sing up for so it has saved me quite a bit of frustration navigating through menus.
